Discovering that your WordPress site has been hacked or infected with malware is a stressful and potentially damaging experience for your business. Geekworkers, an expert WordPress agency in Lausanne, offers a recovery service. cleaning hacked or infected WordPress sitesWe act quickly to identify the source of the infection, remove malicious files, clean your database, and help you get off Google or other blacklists, in order to restore the security and reputation of your site for your SME in Switzerland.
We carry out a in-depth analysis of your site (files, database, server logs) to identify the type of malware, the vulnerability(s) exploited, and the extent of the infection.
We are proceeding to the meticulous cleaning of your site, removing all malicious files, injected codes, and backdoors left by hackers.
If your WordPress database has been compromised (e.g. spam injection, fraudulent user creation), we let's clean and restore it.
After cleaning, we Let's strengthen the security of your WordPress site (updates, passwords, security plugin configuration) to prevent future attacks. This is an emergency service linked to our expertise in Securing WordPress.
Signs may include: redirects to suspicious sites, display of strange content or unwanted ads, Google alert messages (deceptive site), inclusion on antivirus blacklists, unknown files on your server, or an inability to log in to your WordPress administrationOur experts in Lausanne can confirm the diagnosis.
The duration depends on the complexity of infection and extent of damage. A standard cleaning can take from a few hours to one or two daysIn more serious cases, it may take longer. Our goal is to intervene as quickly as possible.
No system is foolproof at 100%, but a professional cleaning followed by a strengthening of security and a WordPress maintenance regular significantly reduces the risks of recidivism. Vigilance remains essential.
If Google detects malware on your site, it may display it with a security warning or temporarily remove it from search results. After the full cleanup, we need to submit a reconsideration request to Google via Search Console to have your site re-evaluated and removed from the blacklist.
The cost depends on the severity of the infection. We usually offer a initial diagnostic package, followed by a quote for complete cleaning and securing. It is important to act quickly to limit the damage. Contact Geekworkers urgently if your site is compromised, via our quote page or by phone.
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